Privacy Policy

QiU Co., Ltd. (“the Company”) is committed to protecting the privacy of users of its websites, applications and other services (collectively, “the Services”). This Privacy Policy (“Policy”) sets out how the Company collects, uses, shares and protects personal data in accordance with Japan’s Act on the Protection of Personal Information (APPI), the EU General Data Protection Regulation (GDPR), and other applicable data protection laws worldwide.

1. Information We Collect

• Information you voluntarily provide when registering or contacting us, such as your name, e-mail address, company name, country/region.
• Device and usage information such as operating system, device model, language settings, IP address and other technical identifiers.
• Log data of your usage of the Services including actions performed, access timestamps, features used, crash logs and error reports.
• Advertising identifiers (e.g., IDFA, AAID) and cookies or similar technologies used to identify your device.
• Information provided when you contact us, such as support requests or feedback.

2. Purpose of Use

The Company uses your information for the following purposes:

• To provide, operate, maintain and enhance the Services.
• To address malfunctions, errors or other issues and improve service quality.
• To contact, notify or respond to you regarding the Services.
• To analyze usage, develop new features and facilitate service growth.
• To deliver or optimize advertising, and to detect or prevent fraud and abuse.
• To comply with legal obligations or enforce our terms of service.

3. Use of External Services

The Company may use third-party services which process data on an anonymous or identifier-based basis. Examples include:

4. Third-Party Sharing & Outsourcing

• The Company will not provide personal data to third parties except when required by law or with your consent.
• Where we outsource processing of personal data (for example, ad delivery, server operations, email services), we ensure proper oversight and contracting with the third-party provider.
• If data is transferred to a foreign processing partner, we review the legal framework and implement appropriate safeguards.

5. Cookies & Similar Technologies

The Company uses cookies and similar technologies to enhance usability, analyze usage, and support advertising delivery. You may disable cookies in your browser or device settings; however, note that some features of the Services may be unavailable.

6. Data Security

The Company takes reasonable organizational, technical and physical measures to protect personal data from unauthorized access, disclosure, alteration or destruction, including access controls, encryption and audit logging.

7. Your Rights

• You have the right to access, correct, delete, restrict processing or receive a portable copy of your personal data.
• If you live in the EU/EEA, you may lodge a complaint with your local supervisory authority under the GDPR.
• Requests for exercising these rights should be directed to our contact point (see below).

8. Minors

The Company does not knowingly collect personal data from individuals under the age of 16. If we discover we have inadvertently collected data from a minor under 16, we will remove that data as soon as practicable.

9. Compliance & Revisions

We strive to comply with applicable laws and standards for personal data protection and will review and update this Policy as needed. Changes to this Policy will be posted in the Services and will take effect when posted.

10. Contact Information

Kiu Co., Ltd.
Data Protection Officer: Yusuke Kihara
Address: 4F-1-6-8 Minamiazabu, Minato-ku, Tokyo 106-0047, Japan
Email: app@kiu.co.jp
Office Hours: Weekdays 10:00–18:00 JST